Contact Us!

All cupcake orders and delicious enquiries to be made via our online enquiry form.

We do not take orders over the phone.. (as our heads are often in an oven).
If you have any questions or your order is urgent please call us as we are super friendly.

info@thecupcakelady.com.au

0458 889 200

Location:
66-68 Payneham Road, Stepney

Shop Hours:
Monday - Saturday: 9am - 12pm (Team members will only be present for pre-scheduled collections)

PLEASE NOTE: We are an online based business. Our Stepney location is NOT a retail store, walk in sales or face to face customer service is unfortunately not available. This location is used for collection purposes of pre-ordered online orders only. We ask that you direct your enquiries and orders through our cupcake enquiry form which can be found through the ORDER HERE button on our website.

Needing Cupcakes Today?:
Check out our social media pages to find where our current pop-up retail store locations are located. They will be stocked with a great selection of cupcakes and no pre-orders are required.

Delivery Hours:
Monday - Friday: 8am - 12pm

We do prefer contact to be made via email and we endeavor to answer emails ASAP and usually within a few hours. During busy times (Thursday to Sunday) email replies are often delayed.

Delivery

• $20 Monday to Friday, 8am - 12pm

  Delivery within 15km of Stepney.
  Deliveries over 15km are subject to order size and availability. Delivery costs will be quoted according to distance and delivery time.

  If your delivery is to a private address and a gift, you must provide a very accurate delivery time as we are unable to leave the cupcakes at the door or re-deliver.

Pick up location

66-68 Payneham Road Stepney

Please arrange a pick up time prior

Accepted Payments

We accept Bank Transfers, AMEX, VISA and Mastercard payments.